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Virtualization for Microsoft Dynamics CRM
 

Microsoft Dynamics CRM Features

 

Customer Service

Transform your customer service into a strategic asset with Microsoft Dynamics CRM customer service solutions. With a 360-degree view of the customer, your agents can resolve issues quickly and reduce handling times with advanced customer service software. By automating processes, you can also reduce costs and help to ensure consistent customer service is delivered across all touchpoints.


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Customer
Service
Demo

Discover how to improve customer service today!

Improve account handling

  • Boost agent productivity with the intuitive user interface.
  • Improve first-call resolution with access to customer histories.
  • Automatically identify and delete duplicate records.
  • Simplify adding, changing, and managing contact information.
  • Model one-to-many, many-to-one, and complex relationships to provide great service.
  • Gain actionable insights.

For more information on Microsoft Dynamics CRM implementations please email us at crm@ignify.com

May 22, 2013:
11 am Pacific / 6 pm Pacific: Customer Service with Microsoft Dynamics CRM 2011.
More Information
May 23, 2013:
11 am Pacific/2pm Eastern: Ignify eCommerce with Microsoft Dynamics ERP demonstration.
Click here to register
May 29, 2013:
11 am Pacific / 6 pm Pacific: Sales and Marketing with Microsoft Dynamics CRM 2011.
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May 30, 2013:
11 am Pacific/2pm Eastern: Order Entry and Customer Service Demonstration.
Click here to register
May 30, 2013:
1 pm Pacific / 6 pm Pacific: Financial Excellence with Microsoft Dynamics AX.
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Microsoft Gold Certified Partner
Ignify Wins 2012 Microsoft Dynamics Partner of the Year Award
Ignify Wins 2012 Microsoft Dynamics Partner of the Year Award
Red Herring Ranks Ignify in Global 100 Technology Companies
Microsoft Dynamics Inner Circle Partner
ISO 9001 Certification for Ignify demonstrates excellence
Ignify – Microsoft Dynamics and eCommerce Leader Ranks on Deloitte FAST 500 - List of Fastest Growing Technology Companies for Fourth Year in a Row
 
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