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Virtualization for Microsoft Dynamics CRM
 

Microsoft Dynamics CRM Features

 

Customer Service

Transform your customer service into a strategic asset with Microsoft Dynamics CRM customer service solutions. With a 360-degree view of the customer, your agents can resolve issues quickly and reduce handling times with advanced customer service software. By automating processes, you can also reduce costs and help to ensure consistent customer service is delivered across all touchpoints. In Microsoft Dynamics CRM 2015, Service Management allows everything you need to manage service in one place.

View The Customer Service Demo

Discover how to improve your marketing today!

Improve account handling

  • Boost agent productivity with the intuitive user interface.
  • Improve first-call resolution with access to customer histories.
  • Rich deduplication rules to keep records accurate.
  • Simplify adding, changing, and managing contact information.
  • Model one-to-many, many-to-one, and complex record relationships.
  • Gain actionable insights.

crm customer service accounts

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TestDrive

Microsoft Dynamics CRM!

For more information on Microsoft Dynamics CRM implementations please email us at crm@ignify.com

Web and Mobile Order Entry for Sales Reps and CSRs.
Oct. 6, 11 am Pacific / 2 pm Eastern. Click here to register
Ecommerce with Microsoft Dynamics.
Oct. 13, 11 am Pacific / 2 pm Eastern. More Information
Microsoft Gold Certified Partner
Ignify Wins 2013 Microsoft Dynamics Partner of the Year Award
Ignify Wins 2012 Microsoft Dynamics Partner of the Year Award
Ignify Wins 2012 Microsoft Dynamics Partner of the Year Award
Red Herring Ranks Ignify in Global 100 Technology Companies
presidents club 2014
ISO 9001 Certification for Ignify demonstrates excellence
Ignify ranks on the Deloitte Technology Fast 500 list of fastest growing companies in North America for the sixth year in a row
 
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