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Ignify eCommerce Features

 

The Ignify eCommerce System provides you with an end-to-end Web-based system that provides full eCommerce capabilities and  integrates with your Accounting System, Shipping System, Inventory System and more!

   

The Ignify eCommerce System integrates with:


The Ignify Business eCommerce system has the following features.

 

Multi-Store  Order Management Desk

  • Manage Multiple Online Stores through one Order Management Interface
  • Find Orders (by email, customer name, customer address, zip code)
  • View Order History
  • Multiple Order Status (New, Being Processed, Fraud, Hold, Complete, Cancelled)

Multi-Store Order Management Desk

   

Multi-Level Product/Service Catalog
An interface to view the latest prices, stock status about products:

Multi-Level Product/Service Catalog

Mark up/down your prices by category, manufacturers or products. Add or Remove products from the catalog.

   

System Configurator

System Configurator

Customized product configuration combined with a quoting engine provides a self-serve interface to customers.

   

Advanced Shopping Cart

Advanced Shopping Cart

Integrated shopping card with address book for multiple shipping addresses

   

Multiple Payment Facilities

Support for:

  • All major Payment Processors (Verisign, Authorize.net, PaymentTech, Wells Fargo and more)
  • All major Merchant Account Providers
  • Paypal
  • PO-based Orders
  • Checks/ Cashiers check
  • Advanced Auto Fraud Monitoring

Multiple Payment Facilities

Credit and Cash customers are serviced via credit monitoring and Payment Gateways respectively.

   

Integrated Shipping and Fulfillment

  • Track Orders: Real-time Tracking Information for Customers
  • Automated Shipping Notification to Customers
  • Support for Fedex, UPS, DHL and United States Postal Service
  • Auto-Packaging Functionality (Best Box Selector)
  • Support for Drop Ship Orders

Integrated Shipping and Fulfillment

   

RMA & Returns Management

  • Setup multiple Return Policies –Replace, Refund (Full, Partial)
  • Returns Policy Editor
  • Automated RMA generation (Manual option available)
  • Return Period Expiration tracking
  • Returns reporting
  • Return Life Cycle Management

RMA & Returns Management

   

Advanced Customer Management
Powerful Tools for managing your customer database.

  • Update Customer Information (Bill To/ Ship To information)
  • Place Orders for Customers via a Sales Desk
  • View Customer History across multiple stores

Advanced Customer Management

   

Seamless ERP Integration
Integration for Sales Order, Inventory (including item, price, quantity), customers, customer addresses, invoices and payments with several ERP products including

  • Microsoft Axapta
  • Microsoft Great Plains
  • Microsoft Solomon
  • Sage MAS 90/ 200
  • Sage MAS 500

Real-Time Reporting:

  • Sales by Item
  • Sales by Department
  • Sales by Section
  • Sales by Category
  • Sales by Payment Method
  • Top N Selling Items
  • Top Customers
  • Average, Median size of Order for each report
  • Total $ sales value for each report
  • Repeat Customer Report
  • Campaign Reporting: Sales by Promotion
  • Chart-based Reporting
  • Average, Median size of Order for each report
  • Total $ sales value for each report

Marketing Campaign  Management

  • Campaign and Promotions Management
  • Item Promotions
  • Shipping Promotions
  • Category Promotions
  • Total Order Promotions
  • Search Engine Optimization
  • Automated Product Page Titles
  • ALT-TAG for images
  • Sales Order Desk

Merchandising Management

  • Automated Cross-sell on checkout
  • Related Products
  • Up-sell Product Management
  • Drop-Ship Product Support with email notification to vendors

Follow us on

 
Jul 3, 2009:
11.00 am Pacific: Ignify eCommerce with Microsoft Dynamics demonstration. Click here to register
Jun 23, 2009:
11.00 am CET: Data Archival for Dynamics AX. Register for demo
Jun 25, 2009:
12.00 pm CDT: Redefine your customer experience with CRM Webinar. More Info
Jun 10, 2009:
Ignify eCommerce Powers NEATO’s New Storefront and ERP System. PDF
Jun, 2009:
Gartner Reports Dynamics AX as market leader for Mid-market ERP. More Info
Jun 5, 2009:
9:30 a.m: AXUG Southern California User group meeting.
More Info
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