Ignify eCommerce Features

Serving Customers like never before

“B2B is all about customer retention”

Customer Specific Pricing

Set Pricing for B2B Customers by specific discounts by

• Customer Level (e.g. Diamond, Gold, Silver,)
• Item Category Discounts by Customer Level (e.g. 5% discount on books category @ Gold level, 10% discount for books category @ Diamond level )
• Item Discounts by Customer Level
• Customer-based Pricing from ERP based on Price List

On Account and PO-based orders:

• Allow customers to place orders based on POs
• Show outstanding balance to customers versus allowed credit limit
• Show over credit limit notices
• Allow customers to pay off balances*
  * Requires ERP advanced integration module if payments have to reflect back in the ERP

Multiple users per customer account:

Allow multiple logins and user names per customer account.

• Users can have separate address books*
• Regular users see their orders only
• Admin user can see orders by all users
• Allow individual users to set email preferences for order confirmations, shipping notifications,

Serving Customers like never before “B2B is about higher customer value”

Segment Customers by Customer Class

• Setup customers as part of a customer class e.g. Corporate, Reseller, Retail, Government
• Allow payment methods (Credit Card, Check, Wire, On Account) by customer class
• Set default payment method by customer class
• Charge tax by customer class e.g. no tax for reseller customer class
• Allow shipping methods (UPS Ground, FedEx Overnite etc.) by customer class
• Set default shipping method by customer class
  
  

Import Orders and Customers

• Support for Importing Customers, Addresses and Orders in XML format from other 3rd party system (e.g. mail order catalog system).
• If order is for existing customer, new customer is not created and order is logged against existing customer

For more information on Ignify eCommerce or for help in implementing your web store please email us at ecommerce@ignify.com