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The Ignify Business eCommerce system has the following features.
Multi-Store Order Management Desk
- Manage Multiple Online Stores through one Order Management Interface
- Find Orders (by email, customer name, customer address, zip code)
- View Order History
- Multiple Order Status (New, Being Processed, Fraud, Hold, Complete, Cancelled)
Multi-Level Product/Service Catalog
An interface to view the latest prices, stock status about products:
Mark up/down your prices by category, manufacturers or products. Add or Remove products from the catalog.
System Configurator
Customized product configuration combined with a quoting engine provides a self-serve interface to customers.
Advanced Shopping Cart
Integrated shopping card with address book for multiple shipping addresses
Multiple Payment Facilities
Support for:
- All major Payment Processors (Verisign, Authorize.net, PaymentTech, Wells Fargo and more)
- All major Merchant Account Providers
- Paypal
- PO-based Orders
- Checks/ Cashiers check
- Advanced Auto Fraud Monitoring
Credit and Cash customers are serviced via credit monitoring and Payment Gateways respectively.
Integrated Shipping and Fulfillment
- Track Orders: Real-time Tracking Information for Customers
- Automated Shipping Notification to Customers
- Support for Fedex, UPS, DHL and United States Postal Service
- Auto-Packaging Functionality (Best Box Selector)
- Support for Drop Ship Orders
RMA & Returns Management
- Setup multiple Return Policies –Replace, Refund (Full, Partial)
- Returns Policy Editor
- Automated RMA generation (Manual option available)
- Return Period Expiration tracking
- Returns reporting
- Return Life Cycle Management
Advanced Customer Management
Powerful Tools for managing your customer database.
- Update Customer Information (Bill To/ Ship To information)
- Place Orders for Customers via a Sales Desk
- View Customer History across multiple stores
Seamless ERP Integration
Integration for Sales Order, Inventory (including item, price, quantity), customers, customer addresses, invoices and payments with several ERP products including
- Microsoft Axapta
- Microsoft Great Plains
- Microsoft Solomon
- Sage MAS 90/ 200
- Sage MAS 500
Real-Time Reporting:
- Sales by Item
- Sales by Department
- Sales by Section
- Sales by Category
- Sales by Payment Method
- Top N Selling Items
- Top Customers
- Average, Median size of Order for each report
- Total $ sales value for each report
- Repeat Customer Report
- Campaign Reporting: Sales by Promotion
- Chart-based Reporting
- Average, Median size of Order for each report
- Total $ sales value for each report
Marketing Campaign Management
- Campaign and Promotions Management
- Item Promotions
- Shipping Promotions
- Category Promotions
- Total Order Promotions
- Search Engine Optimization
- Automated Product Page Titles
- ALT-TAG for images
- Sales Order Desk
Merchandising Management
- Automated Cross-sell on checkout
- Related Products
- Up-sell Product Management
- Drop-Ship Product Support with email notification to vendors
For more information on Ignify eCommerce or for help in implementing your web store please email us at ecommerce@ignify.com |
