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Ignify eCommerce Features

The Ignify eCommerce System provides you with an end-to-end Web-based system that provides full eCommerce
capabilities and  integrates with your Accounting System, Shipping System, Inventory System and more!

 
From our eCommerce Blog
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The Ignify eCommerce System integrates with:

Integrated with PayPal, Google Checkout, Twitter, Facebook... and more

PCI Certified on the PA DSS Standard

The Ignify Business eCommerce system has the following features.

Multi-Store Order Management Desk

  • Manage Multiple Online Stores through one Order Management Interface
  • Find Orders (by email, customer name, customer address, zip code)
  • View Order History
  • Multiple Order Status (New, Being Processed, Fraud, Hold, Complete, Cancelled)

Multi-Store Order Management Desk

Multi-Level Product/Service Catalog

An interface to view the latest prices, stock status about products:

Multi-Level Product/Service Catalog

Mark up/down your prices by category, manufacturers or products. Add or Remove products from the catalog.

System Configurator

System Configurator

Customized product configuration combined with a quoting engine provides a self-serve interface to customers.

Advanced Shopping Cart

Advanced Shopping Cart

Integrated shopping card with address book for multiple shipping addresses

Multiple Payment Facilities

Support for:

  • All major Payment Processors (Verisign, Authorize.net, PaymentTech, Wells Fargo and more)
  • All major Merchant Account Providers
  • Paypal
  • PO-based Orders
  • Checks/ Cashiers check
  • Advanced Auto Fraud Monitoring

Multiple Payment Facilities

Credit and Cash customers are serviced via credit monitoring and Payment Gateways respectively.

Integrated Shipping and Fulfillment

  • Track Orders: Real-time Tracking Information for Customers
  • Automated Shipping Notification to Customers
  • Support for Fedex, UPS, DHL and United States Postal Service
  • Auto-Packaging Functionality (Best Box Selector)
  • Support for Drop Ship Orders

Integrated Shipping and Fulfillment

RMA & Returns Management

  • Setup multiple Return Policies –Replace, Refund (Full, Partial)
  • Returns Policy Editor
  • Automated RMA generation (Manual option available)
  • Return Period Expiration tracking
  • Returns reporting
  • Return Life Cycle Management

RMA & Returns Management

Advanced Customer Management

Powerful Tools for managing your customer database.

  • Update Customer Information (Bill To/ Ship To information)
  • Place Orders for Customers via a Sales Desk
  • View Customer History across multiple stores

Advanced Customer Management

Seamless ERP Integration

Integration for Sales Order, Inventory (including item, price, quantity), customers, customer addresses, invoices and payments with several ERP products including

  • Microsoft Axapta
  • Microsoft Great Plains
  • Microsoft Solomon
  • Sage MAS 90/ 200
  • Sage MAS 500

Real-Time Reporting:

  • Sales by Item
  • Sales by Department
  • Sales by Section
  • Sales by Category
  • Sales by Payment Method
  • Top N Selling Items
  • Top Customers
  • Average, Median size of Order for each report
  • Total $ sales value for each report
  • Repeat Customer Report
  • Campaign Reporting: Sales by Promotion
  • Chart-based Reporting
  • Average, Median size of Order for each report
  • Total $ sales value for each report

Marketing Campaign  Management

  • Campaign and Promotions Management
  • Item Promotions
  • Shipping Promotions
  • Category Promotions
  • Total Order Promotions
  • Search Engine Optimization
  • Automated Product Page Titles
  • ALT-TAG for images
  • Sales Order Desk

Merchandising Management

  • Automated Cross-sell on checkout
  • Related Products
  • Up-sell Product Management
  • Drop-Ship Product Support with email notification to vendors

For more information on Ignify eCommerce or for help in implementing your web store please email us at ecommerce@ignify.com

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