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Microsoft Dynamics AX for consumer-packaged-goods manufacturers

Microsoft Dynamics AX for consumer-packaged-goods manufacturers allows you to lower your cost of manufacturing while improving your customer satisfaction. This helps you drive more successful products to market more quickly by integrating product development with customer relationship management (CRM) and manufacturing systems. It can help you decrease stock-outs on retailer shelves with greater visibility into demand, and meet retailer expectations of transparency to production with familiar desktop tools. Itís flexible to help you integrate your systems with radio frequency identification (RFID), and manage inventory more effectively.

Supply and demand chain transparency

Synchronize demand data from retailers with supplier and production availability. Utilize this data to more effectively forecast need and schedule production. By utilizing familiar desktop tools, your people will be ready to make fast and accurate decisions based on changes in demand or disruptions in supply.

Advanced supply chain management

Automate inventory control and warehouse processes to help move goods efficiently to distribution centers and stores. Be better equipped to negotiate with retailers about product costs, timing, and product placement.

Campaign management

Track sales and inventory based on key performance indicators (KPIs). Calculate delivery dates for complex orders using a mix of cross-docking, internal movement, and vendor-ordering activities. Automatically calculate delivery dates based on predefined trade parameters.

Improve operational efficiency

Streamline operations on the shop floor and beyond—including research and development, administration, product life-cycle management, and customer service—by automating processes and integrating project, customer, and financial information. Bid and execute contracts effectively to reduce the time needed to procure materials and manufacture or assemble products. By streamlining product development, manufacturing, sales, customer service, and delivery, your business can improve design, control costs, monitor quality, and serve customers effectively.

Support global design teams

Shorten time to market for new product innovations by integrating processes and managing programs effectively. By enabling global collaboration of design, integrating innovation into the manufacturing process, and collaborating effectively with suppliers, partners, and customers, your people can deliver lower-cost products more quickly and enhance customer satisfaction.

Control your processes from start to finish

Track items from the time of materials purchase to the time of production and sale with lot and location control. Retrieve data easily to respond to recall notices or queries about how the item was engineered and where it may currently be in use.


Features overview



Customer campaign management

Track results continuously and automate tasks and processes as you manage the marketing and sales efforts that are driven by your customer campaigns.

RFID support

Achieve compliance with important supply chain relationships and take advantage of improved efficiency, visibility, and exception handling brought about by RFID enablement and support.

Integration with the plant floor

Meet demand and fulfill orders seamlessly by integrating retail with warehouse and warehouse with production. Effective supply chain execution, including pick/pack, replenishment, and receiving, drives up the efficiency and consistency of your operations

Product life-cycle management (PLM) system

Implement a complete product life-cycle management (PLM) system to manage items from design through assembly, test, and shipment.

Available to promise (ATP) capabilities

Manage the capacity and availability of materials with available to promise (ATP) capabilities that provide accurate inventory, scheduling, and delivery information throughout the supply chain.

Integration with familiar technology

Maximize your technology investment by taking advantage of the close integration Microsoft Dynamics AX has with familiar, powerful Microsoft products such as Microsoft SQL Server 2000, Microsoft Internet Information Services 6.0, the Microsoft Office system, and the Microsoft Office Outlook 2003 messaging client.

Graphical planning engine

A specialized planning engine lets you use drag-and-drop functionality to graphically view the impact of changes on your processes, allowing you to evaluate several what-if scenarios and determine an effective course of action.

Integration with PDM, CAD, and ECO systems

Create engineering design documents quickly and accurately with built-in integration between product data management (PDM) systems and computer-aided design (CAD) systems. Engineering change order (ECO) functionality helps you quickly adjust to new specifications and minimize rework for projects already in process.

Flexible analysis and reporting capabilities

Integrated information in both summary and detailed views can help you improve decision making, target the most attractive markets, and reduce risk.

Multi-country capabilities and CRM

Add functionality, such as multi-country capabilities or CRM, as your business grows. Customize your solution to meet increasing customer demands for quality, safety, and performance.


Contact us to schedule a detailed discovery or product demonstration or to request additional information.

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