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Why ERP is Critical Now
   

Dynamics CRM Customer Videos

Hard Rock Cafe Watch how the Hard Rock Café is handling thousands of additional customer inquiries per year without having to add to their customer care team.
   
Portland Trailblazers In this interview with several team executives, the Portland Trailblazers from the National Basketball Association in the U.S. describe how their sales, marketing, customer service, and IT teams are working together to utilize the power of Microsoft Dynamics CRM.
   
Trion In this in-depth interview with health benefit consulting firm, Trion, hear how they used Microsoft Dynamics CRM Online to provide their sales team a means of getting immediate access to customer data when their IT staff was unavailable to take on a new, yet vital, project.
How To Evaluate A CRM System
Download a guide on Evaluating a CRM system for your organization. The guide provides information on the top things while selecting from Microsoft CRM and also brings together relevant research from Forrester Research and Gartner Group.
Length: 7 pages
Format: PDF
 Click here to download the paper
   
Jones Lange LaSalle International real estate developer Jones Lange LaSalle uses Microsoft Dynamics CRM to save millions of dollars by consolidating customer and property information under a single application.
   
Comag Marketing Group Learn how this print publication channel distributor uses the power of Microsoft Dynamics CRM to dramatically improve staff and company efficiency, by collecting and reporting on business information at more than 140,000 retail and airport locations worldwide.
   
The Linc Group The Linc Group is a worldwide building services group that is using a full stack of Microsoft software including Microsoft Dynamics CRM to help their sales and field service teams.
   
Dixon Hughes Accounting Firm Dixon Hughes is an accounting firm that uses Microsoft Dynamics CRM to track its customers and prospects.
   
IDEX In a tough economy, this manufacturing firm benefits from increased visibility into their sales funnel metrics from using Microsoft Dynamics CRM.
   
Taylor/IGH Taylor/IGH is a worldwide printing manufacturer who switched from Salesforce.com to Microsoft Dynamics CRM to help manage their sales and marketing functions.
   
Profiles International Human Resource solutions firm deploys Microsoft Dynamics CRM to put business intelligence at each users fingertips, increasing productivity and reducing backlog on waiting for reports to be run.
   
Desjardins Financial services firm discusses how Microsoft Dynamics CRM increased their success in recruiting new advisors.
   
Compellent Technologies Technology firm achieves almost 100% accuracy in forecasts by using Microsoft Dynamics CRM to keep inventory costs at a minimum.
   
Reed Smith Global law firm realizes benefits of the flexible platform of Microsoft Dynamics CRM to adapt the solution quickly, without the need of IT.
   
Plante and Moran The 12th largest U.S. accounting firm saw increased user adoption with Microsoft Dynamics CRM.
   
Sandhills Publishing This publishing company provides more value to its customers with Microsoft Dynamics CRM in a hosted solution.
   
Orbit Microsoft Dynamics CRM is helping this medical digital-imaging company better target its IT investments and speed up its time-to-value.
   
1-888-TRASH-IT! The founder of a full-service debris-removal company discusses the advantages of Microsoft Dynamics CRM Online to his company, including its cost-effectiveness, ease of implementation, and security features.
   
High 5 Sportswear An athletic apparel manufacturer, High 5 Sportswear, has realized several benefits from its Microsoft Dynamics CRM Online implementation.
   
Pumpkin Patch This fashion company dresses up its marketing and customer service efforts with Microsoft Dynamics CRM.
   
Kent and Medway Fire and Rescue This fire service finds Microsoft Dynamics CRM to be the right tool for targeting safety checks.
   
Massage Envy Massage Envy put Microsoft Dynamics CRM to work as it opened new clinics and reduced its royalty reconciliation process from 30 hours to 30 minutes per week.
   
Data Reduction Systems This document-management company switched from Salesforce.com to Microsoft Dynamics CRM Online to achieve several benefits.
   
Lure Executive Services The founder of this executive search service discusses how Microsoft Dynamics CRM Online is essential to her business and contrasts its use with her poor experience with Salesforce.com.
   
Roper Insurance and Financial Services This insurance brokerage saves eight hours per day with a comprehensive solution that uses Microsoft Dynamics CRM.
   
Pathology Associates Medical Laboratories This medical lab slashed customer response times and gained new insights into service trends with Microsoft Dynamics CRM.
   
Novozymes Novozymes explains why a combined approach—using a software-plus-services strategy for one business group and an on-premise deployment of Microsoft Dynamics CRM for another group, delivered the best value to fit its needs.
   
Arvato Arvato AG is one of the biggest internationally networked media and communication services providers. It chose Microsoft Dynamics CRM 4.0 for several reasons, including cost-effectiveness.
   
CH2M Hill CH2M Hill president and EVP Mark Lasswell talks about CH2M Hill's selection of Microsoft Dynamics CRM. This video illustrates CH2M Hill's business drivers and highlights the cost-effectiveness of Microsoft Dynamics CRM vs. Salesforce.com. Join and see why CH2M Hill projected that Microsoft Dynamics CRM would cost CH2M Hill a fraction - only 25% - of Salesforce.com.
   
Maccabi Health Systems Maccabi runs Microsoft Dynamics CRM in its call center to achieve great results.
   
Fokker Services This company taps the power of Microsoft Dynamics CRM to manage its customer service operations.
   
Sara Lee This global manufacturer boosts employee productivity with its new management solution based on Microsoft Dynamics CRM.
   
Sullivan Nicolaides Pathology A leading Australian pathology company, Sullivan Nicolaides Pathology, chose a solution based on Microsoft Dynamics CRM 4.0 and Windows Mobile 6.1 to manage and monitor incidents that occur in blood collection.
   
US Air Force The U.S. Air Force enlists Microsoft Dynamics CRM to help it fulfill its mission.
   
Child Focus Child Focus, a nonprofit organization based in Belgium, is using Microsoft Dynamics CRM and Microsoft MapPoint in an innovative way.
March 12, 2010:
11.00 am Pacific: Ignify eCommerce with Microsoft Dynamics ERP and Sage ERP demonstration. Click here to register
April 24-27, 2010:
Visit Ignify at Booth #501 Microsoft Dynamics Convergence 2010, Atlanta GA. View Agenda and Register
June 15-16, 2010:
Ignify will show case Microsoft CRM for call centers. ACCE - Global Gathering for the Contact Centers, Booth #28 in Sheraton Hotel,
New Orleans LA
Feb 24, 2010:
Saflok (A member of the Kaba Group) – A leader in access control solutions servicing hospitality segments servicing to the vacation rental market, multihousing market, commercial, military and government facilities is live on Ignify eCommerce
Feb 10, 2010:
Port of Long Beach Selects Ignify and Microsoft Dynamics AX ERP to Drive Customer Service and Operating Efficiencies.
More info
 
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