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Dynamics CRM Customer Videos

Hard Rock Cafe Watch how the Hard Rock Café is handling thousands of additional customer inquiries per year without having to add to their customer care team.
   
Portland Trailblazers In this interview with several team executives, the Portland Trailblazers from the National Basketball Association in the U.S. describe how their sales, marketing, customer service, and IT teams are working together to utilize the power of Microsoft Dynamics CRM.
   
Trion In this in-depth interview with health benefit consulting firm, Trion, hear how they used Microsoft Dynamics CRM Online to provide their sales team a means of getting immediate access to customer data when their IT staff was unavailable to take on a new, yet vital, project.
How To Evaluate A CRM System
Download a guide on Evaluating a CRM system for your organization. The guide provides information on the top things while selecting from Microsoft CRM and also brings together relevant research from Forrester Research and Gartner Group.
Length: 7 pages
Format: PDF
 Click here to download the paper
   
Jones Lange LaSalle International real estate developer Jones Lange LaSalle uses Microsoft Dynamics CRM to save millions of dollars by consolidating customer and property information under a single application.
   
Comag Marketing Group Learn how this print publication channel distributor uses the power of Microsoft Dynamics CRM to dramatically improve staff and company efficiency, by collecting and reporting on business information at more than 140,000 retail and airport locations worldwide.
   
The Linc Group The Linc Group is a worldwide building services group that is using a full stack of Microsoft software including Microsoft Dynamics CRM to help their sales and field service teams.
   
Dixon Hughes Accounting Firm Dixon Hughes is an accounting firm that uses Microsoft Dynamics CRM to track its customers and prospects.
   
IDEX In a tough economy, this manufacturing firm benefits from increased visibility into their sales funnel metrics from using Microsoft Dynamics CRM.
   
Taylor/IGH Taylor/IGH is a worldwide printing manufacturer who switched from Salesforce.com to Microsoft Dynamics CRM to help manage their sales and marketing functions.
   
Plante and Moran The 12th largest U.S. accounting firm saw increased user adoption with Microsoft Dynamics CRM.
   
1-888-TRASH-IT! The founder of a full-service debris-removal company discusses the advantages of Microsoft Dynamics CRM Online to his company, including its cost-effectiveness, ease of implementation, and security features.
   
High 5 Sportswear An athletic apparel manufacturer, High 5 Sportswear, has realized several benefits from its Microsoft Dynamics CRM Online implementation.
   
Data Reduction Systems This document-management company switched from Salesforce.com to Microsoft Dynamics CRM Online to achieve several benefits.
   
Pathology Associates Medical Laboratories This medical lab slashed customer response times and gained new insights into service trends with Microsoft Dynamics CRM.
   
CH2M Hill CH2M Hill president and EVP Mark Lasswell talks about CH2M Hill's selection of Microsoft Dynamics CRM. This video illustrates CH2M Hill's business drivers and highlights the cost-effectiveness of Microsoft Dynamics CRM vs. Salesforce.com. Join and see why CH2M Hill projected that Microsoft Dynamics CRM would cost CH2M Hill a fraction - only 25% - of Salesforce.com.
   
Fokker Services This company taps the power of Microsoft Dynamics CRM to manage its customer service operations.
   
Feb 3, 2012:
11am Pacific/2pm Eastern: Ignify eCommerce with Microsoft Dynamics ERP and Sage ERP demonstration.
Click here to register
Feb 8-11, 2012:
Visit Ignify at the Shipping, Marine and Ports World Expo, Bombay Convention & Exhibition Centre, Mumbai, India. Booth # G-4
Feb 15, 22 and 24, 2012:
11am Pacific: See Microsoft Dynamics AX for Retail POS in Action at a Microsoft Store Near You. More Information
Feb 21, 2011:
1pm Pacific: Order Entry and Customer Service Demonstration.
Click here to register
March 18-21, 2012:
Stop by Ignify Booth #110 at Microsoft Convergence, George R. Brown Convention Center, Houston, Texas.
 
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