Microsoft CRM Services
Ignify is a Microsoft Gold Certified Partner and has deep Microsoft CRM implementation, Microsoft CRM customization, and upgrade experience.
Microsoft CRM Sales Module Features
Lead and opportunity management
Product catalog and sales literature management
Account and contact management
Task, activity and calendar management
Sales quotas and sales territory management
Sales reports including pipeline reports, activity reports etc.
Outlook Client integration
Demo : View Microsoft CRM Demo
Microsoft CRM Customer Service Module Features
Case management and service request management
Contract management
Knowledge base management
Queuing
Customer Service reports
Outlook Client integration
Ignify Microsoft CRM Services
Configuration Planning
Implementation and upgrades
Automated lead and case routing
Opportunity stage definition and workflow management
Role-based security definitions
Data migration from other CRM systems
Microsoft CRM customizations
Integration with Active Directory, Exchange Server
Microsoft SQL 2005 Reporting Services and Crystal Reports
Integration of Microsoft CRM with accounting systems such as Great Plains, Navision, PeopleSoft, Accpac, JD Edwards etc.
Click here to see a Microsoft CRM case study
Click here to request services.