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Why ERP is Critical Now
   

Microsoft CRM Services

Ignify is a  Microsoft Gold Certified Partner and has deep Microsoft CRM implementation, Microsoft CRM customization, and upgrade experience.

 

Microsoft CRM Sales Module Features

  • Lead and opportunity management
  • Product catalog and sales literature management
  • Account and contact management
  • Task, activity and calendar management
  • Sales quotas and sales territory management
  • Sales reports including pipeline reports, activity reports etc.
  • Outlook Client integration

Demo : View Microsoft CRM Demo

 

Microsoft CRM Customer Service Module Features

  • Case management and service request management
  • Contract management
  • Knowledge base management
  • Queuing
  • Customer Service reports
  • Outlook Client integration

Ignify Microsoft CRM Services

Ignify specializes in implementing Microsoft Dynamics CRM for businesses and public sector organizations. Services provided include.

  • Configuration Planning
  • Implementation and upgrades
  • Workflows for Automated lead and case routing
  • Installation and Role-based security definitions
  • Data migration from other CRM systems
  • Microsoft Dynamics CRM customizations
  • Integration with Active Directory, Exchange Server
  • Microsoft SQL Server Reporting Services Report Development
  • Enhancing Dashboards and Role centers
  • xRM development for business solution applications
  • Contact center implementations
  • Integration of Microsoft Dynamics CRM with various ERPs

Click here to see a Microsoft CRM case study

 

Click here to request services.

 
How To Evaluate A CRM System
Download a guide on Evaluating a CRM system for your organization. The guide provides information on the top things while selecting from Microsoft CRM and also brings together relevant research from Forrester Research and Gartner Group.
Length: 7 pages
Format: PDF
 Click here to download the paper
 

From our CRM Blog

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March 12, 2010:
11.00 am Pacific: Ignify eCommerce with Microsoft Dynamics ERP and Sage ERP demonstration. Click here to register
April 24-27, 2010:
Visit Ignify at Booth #501 Microsoft Dynamics Convergence 2010, Atlanta GA. View Agenda and Register
June 15-16, 2010:
Ignify will show case Microsoft CRM for call centers. ACCE - Global Gathering for the Contact Centers, Booth #28 in Sheraton Hotel,
New Orleans LA
Feb 24, 2010:
Saflok (A member of the Kaba Group) – A leader in access control solutions servicing hospitality segments servicing to the vacation rental market, multihousing market, commercial, military and government facilities is live on Ignify eCommerce
Feb 10, 2010:
Port of Long Beach Selects Ignify and Microsoft Dynamics AX ERP to Drive Customer Service and Operating Efficiencies.
More info
 
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