Microsoft CRM Services

Ignify is a  Microsoft Gold Certified Partner and has deep Microsoft CRM implementation, Microsoft CRM customization, and upgrade experience.

Microsoft CRM Sales Module Features

• Lead and opportunity management
• Product catalog and sales literature management
• Account and contact management
• Task, activity and calendar management
• Sales quotas and sales territory management
• Sales reports including pipeline reports, activity reports etc.
• Outlook Client integration

Demo : View Microsoft CRM  Demo

Microsoft CRM Customer Service Module Features

• Case management and service request management
• Contract management
• Knowledge base management
• Queuing
• Customer Service reports
• Outlook Client integration

Ignify Microsoft CRM Services

• Configuration Planning
• Implementation and upgrades
• Automated lead and case routing
• Opportunity stage definition and workflow management
• Role-based security definitions
• Data migration from other CRM systems
• Microsoft CRM customizations
• Integration with Active Directory, Exchange Server
• Microsoft SQL 2005 Reporting Services and Crystal Reports
• Integration of Microsoft CRM with accounting systems such as Great Plains, Navision, PeopleSoft, Accpac, JD Edwards etc.

Click here to see a Microsoft CRM case study

Click here to request services.